For each disabled subscription, repeat steps 1 through 5 until all subscriptions are deleted.In the Delete subscription dialog box, select Yes.In the Delete subscription pane, select Delete subscription.On the subscription details page, in the Subscription and payment settings section, select Delete subscription.Select the disabled subscription that you want to delete.If you’re using the Dashboard view, go to the Billing > Your products page.If you’re using the Simplified view, select Billing.If you have an MOSA billing account type, use the following steps to delete your disabled subscriptions. The subscription is deleted at the end of the subscription term that you agreed to when you bought the subscription. If you have an MCA billing account, you can’t delete a disabled subscription. Find out what type of billing account you have. However, the steps to delete the subscription depend on the type of billing account that you have. You can delete a subscription in the Microsoft 365 admin center. Step 3: Delete all disabled subscriptions You must be a billing account owner or contributor to turn off recurring billing. Instead, you must turn off recurring billing, and then wait for the subscription to expire at the end of its term. If you have an MCA billing account type, unless your subscription is still within the cancellation window, you can’t cancel your subscription immediately. You can cancel your subscriptions in the Microsoft 365 admin center. For instructions, see Bulk delete users in Azure Active Directory. If your organization uses Active Directory that synchronizes with Microsoft Azure Active Directory (Azure AD), delete the user account from Active Directory, instead. To delete users in bulk, use the Remove-MsolUser PowerShell cmdlet. To delete users, see User management admin: Delete one or more users.For more information, see Delete Microsoft 365 user accounts with PowerShell. If users are synchronized from on-premises, first turn off sync, then delete the users in the cloud directory by using the Azure portal or Azure PowerShell cmdlets. Before you can delete the directory at the end of this process, you must delete all other users. The global admin completes the steps to close the account. Step 1: Delete usersĭelete all users except for one global admin. If you're the person who signed up for the subscription, you're automatically a billing account owner or global admin.
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